Privacy policy.

Effective Date: January 11, 2023

1. Introduction

Welcome to No Hot Ashes! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, address, email, phone number, and payment details when you make a purchase or register for an account.

  • Non-Personal Information: This includes data such as browser type, IP address, the pages you visit, and the time and date of your visit.

3. How We Use Your Information

The information we collect is used in the following ways:

  • To Provide Services: To fulfill your orders, process payments, and provide customer support.

  • To Improve Our Services: To enhance the user experience and improve our website functionality.

  • To Communicate with You: To send you updates, newsletters, and promotional materials, with your consent.

  • To Ensure Security: To protect against fraud and unauthorized access.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties that assist us in providing services, such as payment processors and shipping companies, who are required to protect your information.

  • Legal Requirements: When required by law, we may disclose your information to comply with legal processes, respond to claims, or protect the rights, property, or safety of No Hot Ashes, our customers, or others.

5. Security

We implement reasonable security measures to protect your information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by contacting us.

  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those messages.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

No Hot Ashes
27 S Davis Ave
Richmond, VA 23220
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]

By using our services, you acknowledge that you have read and understand this Privacy Policy.